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|Pricing and Billing|
|Do I have to pay sales tax?|
|We are located in Alberta. GST is 5%. All prices onthis site should calculate the GST/HST depending on the address you type into the Shopping Cart.
If you plan to pick up in person or you arrange the shipping then please contact us and we can deduct the HST porion of the invoice.
See here for more details
A note from the tax rules.... If taxable goods and services are purchased for own use from an out-of-province vendor or supplier who does not charge and collect RHST/RST, the purchaser is required to report and pay the applicable RST on the total fair value.
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.|
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 7-10 business days from the time we receive your item(s).|
|When will my credit card be charged?|
|Your credit card will be charged within 24 hours prior to shipment of your item(s).|